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Kenny Portarait

Increase reach and engagement

With over 25 years of operational experience, my career has been defined by a practical understanding of how businesses actually work, not just how the textbooks say they should.

I have seen the operational landscape from every angle. I founded Maru ICT Limited with a clear mission: to bridge the gap between complex technology and the everyday frustrations that hold businesses back.

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Kenneth Neill | Fractional COO | Ayrshire & Scotland

At Maru, I help small business owners and founders unlock the financial value that’s already in their business.

When you’re stuck in the day‑to‑day—constantly firefighting, covering for key people, or drowning in admin—you’re not just busy; you’re leaving money on the table. Time lost to repetitive tasks, gaps when key staff are off, and dependence on a few “go‑to” people all translate into higher costs, slower delivery, and missed revenue.

My approach is designed to change that without expensive, disruptive overhauls. I focus on turning your existing knowledge and processes into hard financial gains: more billable time, smoother cash flow, and higher margins.

The real asset in your business is what you and your team know—how things are done, what works, and what to avoid. Too often, that knowledge is trapped in people’s heads or scattered across inboxes and folders. I help you get it out, organise it, and make it accessible to the right people so work can move faster, with fewer errors and fewer bottlenecks.

The result is tangible:

- Less dependency on individual “heroes,” so holidays and sickness don’t stall revenue.

- Shorter onboarding and training time, so new hires become productive sooner.

- Fewer repeated mistakes and rework, protecting your profit on every job.

- More capacity to take on the right work at the right price, without burning out your core team.

Because Maru isn’t tied to a single sector, I also bring a wide network of specialists. If I’m not the best person to solve a specific problem, I can usually connect you with someone who will deliver clear financial value—saving you the cost and risk of trial and error.

Ultimately, my goal is to help you grow a resilient, profitable business that doesn’t rely on you being “always on.” By streamlining how your business runs and how knowledge is used, I help you protect your margins, increase your capacity, and build a company that’s worth more—today and in the future.